This privacy statement informs you about how we process and control information that we record about you, whether provided by you, or by another person or organisation. It applies to information that could identify you as an individual (“personal information”) and information that does not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information. “Control” means determine how and for what reasons personal information is used.
We are committed to the protection of your privacy and confidentiality. We recognise that you are entitled to know that your data will not be used for any unintended purpose, and will not accidentally fall into the hands of a third party.
We undertake to preserve the confidentiality of all information you provide to us, and hope that you reciprocate.
We have in place procedures and training for data protection, confidentiality and information security. These are regularly reviewed to ensure that they remain effective.
Our policy complies with UK law, including that required by the EU General Data Protection Regulation (“GDPR”) which came into force in the UK on 25th May 2018.
The law requires us to tell you about your rights and our obligations to you with regard to the processing and control of your personal data. We do this now, by requesting that you read the information provided at knowyourprivacyrights.org
Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website or during our dealings with you in person, in electronic or hard copy correspondence or over the telephone.
This statement relates to our privacy practices in connection with this website. We are not responsible for the content or privacy practices of other websites. Any external links to other websites are clearly identifiable as such. We reserve the right to modify and update this Policy at any time without notice, any such updates to this Policy will be published it on our website, www.superrecognisers-test.com.
Super Recognisers International, company number: 10210697 with a registered office address in 3 Stanley Way, Orpington, England, BR5 2HE, England, UK is a data controller which means we have a responsibility to decide how and when your data is used and to ensure it is used correctly in all situations. We respect the right to personal privacy and our obligations under the General Data Protection Regulation (GDPR) which came into force across the EU on 25 May 2018.
The personal data we collect from you can include the following: name, email address, telephone number, purchase history (we do not store any credit card information), social media engagement (for example if you tag us in a post sharing details of our products or events attended), online course tracking (for example, statistics about interactions with our services, such as course progression, exercises completed or exams taken), general location.
We collect your data at the following times: when you purchase one of our services, when you engage with our customer support team, when you fill out our contact or marketing forms on our website (for example our ‘Get in touch’ form), on social media platforms (for example when you fill out a form on Facebook, Twitter or LinkedIn)
We use your data for communication purposes and to provide our services to you. For the purposes of training events attended onsite or online, the data that is collected by Super Recognisers International is used to plan and manage the event for which you are registered, as well as email you relevant details about the event. We also use your data to provide services requested, process requests and orders (such as a booking via invoice), to conduct customer satisfaction surveys to help improve our products, or to provide you with information on products, services and promotions (which you can opt out of at any time.)
We automatically collect information that is often not personally identifiable, such as the website from which visitors came to our Site, browser type, domain name, referring URL, page views and information relating to the device through which users access the Site. We may combine this information with the Personal Information we have collected about Customers.
Data processorsWe use third party data processors to collect, export, process and store data on our behalf, which may include Personal Data. The processors we are currently using include
We utilise Google Analytics cookies to provide us with information about how our visitors use the website. This assists us in ensuring our website is tailored to the needs of our customers, to provide the best experience possible. Google Analytics cookies do not record specific data about the visitor, such as name, email address, and so on, but rather in an anonymous format – including, but not limited to the number of visitors, and specific pages visited in any session. If you’d like to opt out of being tracked by Google Analytics in this manner, for any website you may visit in the future, please visit http://tools.google.com/dlpage/gaoptout
SecurityYour Personal Data is held on secure servers hosted by our data processors. The nature of the Internet is such that we cannot guarantee or warrant the security of any information you transmit to us via the Internet. No data transmission over the Internet can be guaranteed to be 100% secure. However, we will take all reasonable steps (including appropriate technical and organisational measures) to protect your Personal Data.
Your rightsYou have a number of rights available to you regarding your personal information and what happens with it.
You have the right to:
You may inform us of any changes in your Personal Data, and in accordance with our obligations under the General Data Protection Regulation (GDPR) we will update or delete your Personal Data accordingly. We will not hold your Personal Data for any longer than is necessary for functions for our website. We will review our databases on a periodic basis, and shall delete data that is outdated, inaccurate, or no longer necessary. We will handle any request to exercise your rights in accordance with the relevant data protection laws. To exercise any of these rights please email us at email@example.com
- request access to your personal information (a “subject access request”)
- correct any mistakes on our records;
- erase or restrict your personal information where they are no longer needed for the purpose for which they were obtained or used;
- object to our use of personal information based on legitimate business interests, including for profiling and marketing;
- withdraw consent to the processing of your personal information
Third party sitesOur website may contain links to third-party websites. Please note that if you follow a link to any such website, we do not accept any liability or responsibility, because these websites have their own Terms & Conditions and Privacy Policies.